These Terms of Service (‘Terms’) govern your use of the Doazores website and services operated by Doazores, Lda. (‘Doazores’, ‘we’, ‘us’). By using our services you agree to these Terms.
1. Who we are
Doazores, Lda. is a company registered in Portugal, headquartered at Rua do Mercado 12, 9500-088 Ponta Delgada, São Miguel, Açores. We operate an online marketplace connecting travellers with licensed tourism operators in the Azores archipelago.
2. Our role
Doazores is a booking platform. The experiences listed are operated by independent third-party guides and operators (‘Operators’). When you book an experience, your contract for the activity itself is with the Operator; Doazores acts as a booking agent and payment facilitator.
3. Eligibility
You must be at least 18 years old to create an account and make bookings. Some experiences have additional age or health requirements stated in the listing.
4. Bookings and payment
Prices are shown in euros (EUR) and include applicable Portuguese VAT. Full payment is taken at the time of booking. You will receive a confirmation voucher by email; this voucher is your proof of booking.
5. Cancellations, changes, and refunds
Our Cancellation Policy forms part of these Terms. Please read it carefully before booking.
6. Your responsibilities
You are responsible for arriving on time, following the Operator’s safety instructions, and declaring any medical conditions that may affect your participation.
7. Liability
Doazores is not liable for the acts or omissions of Operators. To the maximum extent permitted by law, our liability to you is limited to the amount you paid for the affected booking.
8. Intellectual property
All content on Doazores (logos, text, photos, code) is owned by Doazores or licensed to us. You may not copy or redistribute it without written permission.
9. Changes to these Terms
We may update these Terms from time to time. Material changes will be notified by email or on this page. Continued use after changes constitutes acceptance.
10. Governing law
These Terms are governed by Portuguese law. Any dispute will be submitted to the courts of Ponta Delgada, without prejudice to mandatory consumer protection rules.
11. Contact
For any question about these Terms write to legal@doazores.com.